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WGK
01-07-2009, 09:52 AM
Hi,

I did post this nebbie issue a few months ago and Sjlplat and Shadmego kindly helped with FTP proceedures. I have tried again to upload a very simple one page site and now get a different error page -

Index of /
Under Construction.wpp
bill/Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8i DAV/2
mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
Server at www.billkennedy.co.uk Port 80.

I used "Unlimited FTP" to upload to HM. That's when I got the above message.

I'm using Serif WebPlus 10 to author my site. So I used it's "publish to web" instructions and it tell me I have uploaded successfully. But I still get the same error message.

I really would apprieciate some step by step guidance. I just can't get the penny to drop.

Thanks in advance,

WGK

nerdykit
01-07-2009, 11:50 AM
Your problem would seem to be that your web creation software has uploaded not only your web site but the folder that contains it.

So instead of your 'under construction' being available at http://www.billkennedy.co.uk

it is in fact available at http://www.billkennedy.co.uk/bill/

ie: you've got everything inside a folder called 'bill' when in fact it should all be at the root level of your web space (inside public_html if you start from the absolute root of your account)

to resolve this, you probably need to reconfigure your upload information in your web creation software so that it uploads the contents of your working folder but not the folder itself or else manually go in and move everything out of the "bill" folder and into the folder that contains "bill". ftp is best for doing this. ftp is not all that challenging, you can easily learn to move files onto and off of your webspace using ftp and then you'll be much more in control of your web site. You need a free ftp client (there's lots of them for both major platforms), the address of your server which is likely ftp.billkennedy.co.uk
a user name and password that you will create with the ftp tool in your cPanel and you're good to go. Go for it!!

A third alternative would be to set up a redirect (also via a cPanel tool) so that visitors to
www.billkennedy.co.uk are redirected to www.billkennedy.co.uk/bill/ but this is really just a fudge. Better to do it right in the first place.

WGK
01-12-2009, 07:32 AM
Thanks, Nerdykit.

Thanks for your encouragement to get stuck into FTP managing. I used FileZilla, and after your expanation or where my lost site was, I've moved the correct files into the correct places...and the site is up!

Best Wishes

WGK

pghcollectibles
01-12-2009, 12:45 PM
if ever anyone gets stuck with their own ftp program, go to your cpanel and try unlimited ftp. (you will need to install the java applet to use it) but otherwise it is a snap with no software or configuration issues on your own pc for you to deal with