HTTP 500 - Internal server error

[E.M.P.]

Hello I am using PHPBBS forums and when I try to link a avatar from another site it is redirecting me to a 500 http error.


Link to off-site Avatar:
Enter the URL of the location containing the Avatar image you wish to link to.

HTTP 500 - Internal server error
Internet Explorer

Anybody have any suggestions for this Noob LOL

Cheers

Wade

;)

[Aaron]

Why don't u download that avatar and upload it to your own forum? It's better to have your own picture file rather than to depend on another site. I'm sure it will definitely solve the problem if you upload your own avatar. Of course, you have to allow it to be uploaded by changing your settings in the adminstrative panel of phpBB.

[shadmego]

The other site might also be blocking such links.

[E.M.P.]

Why don't u download that avatar and upload it to your own forum? It's better to have your own picture file rather than to depend on another site. I'm sure it will definitely solve the problem if you upload your own avatar. Of course, you have to allow it to be uploaded by changing your settings in the adminstrative panel of phpBB.

Yes uploaded the avatar works it always has but some people like to link a avatar opposed to uploading it. It is a feature that is not working and I would like to learn how to correct it.

I do not know what a error 500 means. The error only said that it is a internal server error that is what I am trying to find out what is causeing this error..

Thank you for your reply..

Cheers

Wade

:)

[E.M.P.]

The other site might also be blocking such links.

Thank you for this reply.

I did check on that and tested a picture that has been uploaded on my server. Which from what I can see is not a blocked graphic. Also my users are linking from photobucket which is not blocked either..

:)

Cheers

Wade

[shadmego]

Thank you for this reply.

I did check on that and tested a picture that has been uploaded on my server. Which from what I can see is not a blocked graphic. Also my users are linking from photobucket which is not blocked either..

:)

Cheers

Wade

Ah, then nevermind what I just said!

Here is a pretty good site that gives information the HTTP 500 error. You might want to check it out:

http://www.checkupdown.com/status/E500.html (http://www.modemhelp.net/httperrors/httperrors.shtml)

Here is what it says about the 500 error you are getting:

Resolving 500 errors - general

This error can only be resolved by fixes to the Web server software. It is not a client-side problem. It is up to the operators of your Web server site to locate and analyse the logs which should give further information about the error.


Do you know how to check you database for any errors? I would also check the link to what you are trying to do for the location of the script that is failing. You might also want to try and search on the internet for similar problems. I can almost guarantee that someone somewhere has had the same problem you are having.

Sorry I couldn't be of more help.

~Kindest Regards

[Aaron]

The only other suggestion I have is to check the configuration tab under general admin and make sure that remote avatars is enabled. If it still doesn't work, I'm afraid you might want to try the phpBB help forums.

[JTStern]

Go to hostmonster.com, click live chat, and ask them for the web address for the .htaccess tutorial in the knowledgebase. They explain it there.

[E.M.P.]

I am way over my league here all I know its not working. And I give up. It appears that Hostmonster support also will not help me.

Cheers

Wade

[sjlplat]

I use phpBB on my site -- heavily modded, and I find that I get occasional coding conflicts between mods. There are a few troubleshooting techniques I use to locate and address coding problems. Since I'm not a PHP programmer, I have to rely on trial-and-error code modification to fix things.

The first thing I would do is search the phpBB Support forums for a solution.

If no solution is available there, I would search my files for something that appears to relate to my problem (in your case the file(s) linked to avatars).

Backup the file in question, download a fresh copy of phpBB, and replace the file with an original. If the board crashes, replace that file with the backup. If the board does not crash, test it out to see if it works.

Alternatively, you can backup the entire forum and SQL database, then install a fresh copy of phpBB and try with a brand new install. This can tell you if the problem lies in your installation, or the phpBB script in general.

[E.M.P.]

Hello thank you for your reponse I have tried most of that. But it appears that this is a server config problem. I have a ticket in on it and I hate to say it but it has been over 48 hours and no one from hostmonster.com has responded to my question. Not very good support...

But anyways I will press on...

Cheers

Wade

[E.M.P.]

Hello this issue has been solved.. It looks like the settings in my Admin control Panel on Phpbbs for the Avatars file size was set way to hi. Also I activated the Avatar gallery. ( I do not know if that was also the problem)

I am betting on the fact that my Max. Avatar size was set too high resulting in the web sever sending back the error message..

Cheers

Wade

:cool:

[Aaron]

Glad that you got the thing out of the way!

Cheers!